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Privacy and health records

How personal and health information is used and how to ask about your record.

Information we collect

The clinic may collect personal and health information needed to provide care, manage appointments, communicate with you and meet legal obligations.

How it is used and protected

Your information is used for your care and related clinic administration. It is protected and is only disclosed when needed for your care, when you agree, or when disclosure is authorised or required by law.

Access and correction

You can request access to your health record or ask for correction of information you believe is inaccurate. Contact reception on (02) 9745 5800 to discuss the request process.

Privacy concerns

Please contact the clinic on (02) 9745 5800 or at reception@onefamilyclinic.com.au if you have a question or concern about privacy.