One Family Clinic
Patient information
Clear information about clinic processes, privacy and ways to contact us.
Fees
Bulk billing, fees and services that may attract a charge.
Results & prescriptions
How to follow up results and repeat-prescription requests.
Communication
Ways to contact the clinic and discuss communication needs.
Privacy and health records
How personal and health information is handled.
Feedback and complaints
How to share feedback or raise a concern.
After-hours and emergencies
What to do when the clinic is closed or in an emergency.